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If you’re a member who travels or does not live near a Citadel office, you’ll be pleased to know that you have access to your Citadel account at more than 3,800 credit union offices nationwide that “share” transaction services through the CU Service Center Network.
That’s right. Sharing. It’s a concept you don’t hear much about from banks. While they’re busy merging into larger and larger corporations, we’re focused on providing you with convenient, personalized service that only credit unions can deliver. Using the CU Service Center Network provides you with the same high quality personal service you’ve come to expect from Citadel, whether the office is across town or across country. Not an ATM, but a fully-staffed office where you can conduct your Citadel business with real people.
To find a location near you or where you will be traveling, visit their online directory at CUServiceCenter.com or call 800-919-2872. When visiting a shared service branch, simply provide the teller with the full name of your credit union – Citadel FCU, account number and valid photo ID. The CU Service Center’s member service representative will be linked automatically to your account here at Citadel Federal Credit Union. You can conduct as many of these transactions as you like:
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